To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.
If you need to submit a meter reading or pay your bill – that’ll definitely be faster online. Or if you need help from one of our colleagues but don’t want to wait in a queue, then drop us an email on email@example.com.
Robin Hood Energy has been voted as “One to Watch” in a latest employee engagement survey. This is a special status awarded to organisations where workplace engagement shows promising signs for the future.
The nationally recognised survey forms part of the wider Sunday Times Best Companies to Work For. Whilst the results of this are yet to be announced, we’re delighted to say that we have been voted as “One to Watch”.
Current companies in this award category include Arsenal Football Club, Virgin Holidays, Warburtons, DFS, Heathrow Airport, NCP and Odeon Cinemas,
This is a great achievement, especially for a business which has only just turned 4 years old.
Throughout September 2019 Which? called 36 energy firms 12 times each to see how quickly they got through to customer services.
We signed an agreement with Eliq to deliver our first mobile applications, utilising Eliq’s market-leading platform for energy customer engagement.
Following the latest board meeting held on the 11th October 2019, Councillor Neghat Khan has been voted in as the new Chair of the Robin Hood Energy board.
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