We’re aware of people door-knocking in the Nottingham area. We don’t door step people, so please make sure you check id’s and be careful what personal information you are asked to disclose.

To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.

If you need to submit a meter reading or pay your bill – that’ll definitely be faster from your online account.

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Who are the UK’s ‘Big Six’ energy companies?

The Big Six is the collective name given to the UK’s six largest energy providers: British Gas, EDF Energy, E.ON, npower, Scottish Power and SSE.

Guide to duel fuels

A dual fuel tariff is where a customer gets both their gas and electricity from the same supplier.

How to reduce your gas and electricity bills

UK households spend around £1,000 a year on their energy bills. Exact expenditure varies but Ofgem indicates that about 4% of household income goes on energy. That percentage increases the lower yo...

Energy Efficient Fridges: What’s in a Letter?

The combined energy consumed by a fridge and freezer can account for as much as 7% of all the energy consumed by your home appliances in a year.

Guide to energy efficient devices

The devices that you use around the home can have a real impact on your energy bill. By using energy efficient devices you can reduce both your electricity spend and your carbon footprint.

A guide to electrical safety for landlords

Keeping properties in a good condition for tenants can be a time-consuming activity for landlords but electrical safety is one area that in which you can’t afford to take shortcuts.