We’re aware of people door-knocking in the Nottingham area. We don’t door step people, so please make sure you check id’s and be careful what personal information you are asked to disclose.

To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.

If you need to submit a meter reading or pay your bill – that’ll definitely be faster from your online account.

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Which? Announce Robin Hood Energy in the Top 10 of all suppliers

Throughout September 2019 Which? called 36 energy firms 12 times each to see how quickly they got through to customer services.

Who are the UK’s ‘Big Six’ energy companies?

The Big Six is the collective name given to the UK’s six largest energy providers: British Gas, EDF Energy, E.ON, npower, Scottish Power and SSE.

Our new app

We signed an agreement with Eliq to deliver our first mobile applications, utilising Eliq’s market-leading platform for energy customer engagement.

Guide to duel fuels

A dual fuel tariff is where a customer gets both their gas and electricity from the same supplier.

Chair of the Robin Hood Energy Board

Following the latest board meeting held on the 11th October 2019, Councillor Neghat Khan has been voted in as the new Chair of the Robin Hood Energy board.

We’re officially “One to Watch”

Robin Hood Energy has been voted as “One to Watch” in a latest employee engagement survey.