We’re aware of people door-knocking in the Nottingham area. We don’t door step people, so please make sure you check id’s and be careful what personal information you are asked to disclose.
To keep our people safe we're still running a limited phone service. Our call centre teams are still very busy helping vulnerable customers and those with emergencies like a loss of electricity or gas.
Please get in touch if you have any queries or complaints, and we will be happy to help you out with the information that you need.
We have lots of helpful information in our help section where you will find hints, tips and detailed information to help answer most questions.Our help section
Due to the Coronavirus outbreak, we’re prioritising prepayment, emergencies, and off supply situations. All other enquiries may take us longer to get back to you. We apologise and thank you for your understanding.