We can confirm that the sale of our business to British Gas has now completed. British Gas will start writing to customers from week commencing 21st September inviting them to move across.

We will be here to continue supporting our customers and to make that journey as seamless as possible.

Void property management

Tailored energy switching for your void properties. We understand the need to turn around properties quickly and efficiently as possible.

A tailored energy switching solution

Our fast and effective service

With years of experience in this area, we remove the typical hassles encountered by our competitors by relying on a proven and professional void service tailored to meet your needs. Unlike the BIG 6 Energy Suppliers, our customer centric approach puts customers at the heart of our business and thinking.

Why we're your perfect solution

Our shared ethos to tackle fuel poverty coupled with years of sustained growth increases our ability to work with local authorities and Registered Social Landlords. In our quest to help eradicate fuel poverty across the country, we partner loads of social Landlords across the country to switch hundreds of void properties each week. Our simple process can be implemented swiftly to bring financial benefits and time savings to both Landlords and tenants alike.

Our simple void switching process takes the hassle away from you

Stage 1: Meet your personal Account Manager

Stage 2: Notify us when 'notice to quit' is received

Stage 3: Bring supplies on for day one of the void period

Stage 4: Smart meter installation appointment arranged

Stage 5: Tell us when your property becomes occupied

Landlord benefits

  • Properties switched from day one of the void period.
  • Standing charge waived for 30 days.
  • Voids are managed through a portal, providing you access to real time updates and information.
  • Traditional prepayment meters exchanged for smart meters.
  • Free credit or commission payment per void.
  • Voids billed on a consolidated quarterly basis at our lowest rate.
  • Feed-In-Tariffs licensee.
  • Direct free phone number and email support.
  • We support a range of tariffs and meter types across the UK.
  • Smart meters bring an end to dealing with debt and meter resets.
  • Efficient New Connections process gives you the ability to register new builds smoothly.

Tenant benefits:

  • Competitive tariffs from the day they move in.
  • Smart meters to assist in managing energy usage.
  • Great customer service.
  • Smart Prepayment customers will not be disconnected if they run out of credit between 8pm and 9am.
  • Traditional prepayment replaced with smart credit meters.
  • Priority Service Register to assist vulnerable tenants.
  • Warm Home Discount is given.

Talk to us today

Call us on 0800 085 3097 or email us to submit an enquiry